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Nightmare for BAD People!
Staff member
Aug 6, 2019
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Our Support HelpDesk

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We answer all questions within 24 to 48 hours or sooner during the working hours/days (9am to 4pm | Mondays to Fridays). If you did not receive a response by e-mail within 24 to 48 hours, please login to helpdesk and check ticket status using your browser. E-Mail is not 100% reliable, and incorrectly configured email filters may reject messages from our helpdesk system.

On weekends and public holidays only tickets marked as "urgent" will be answered. Unfortunately, not all inquiry needs urgent attention. Once we notice a ticket is marked as "urgent" but deep inside, it is not urgent. We will not treat it as urgent.

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Thanks for your understanding!
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